Whenatourguidehandlestheproblemofcomplaints,hecan’texplainordenyatoncenomatterwhomakethemistakes

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• Thenationalguideortourleadershoulddiscusstheitinerarybeforetraveling
• Ifatouristfallsickandwantstodineintheguestroom,theguideshouldmeethisdemand,andthetouristdon’thavetopaytheservicecharge
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• "Tourismcomprisestheactivitiesofpersonstravelingtoandstayinginplacesoutsidetheirusualenvironmentfornotmorethanoneconsecutiveyearforleisure,businessandotherpurposes."
• Tofacilitatesuchstudyandresearch,acleardefinitionoftourismisneeded
• Theimportantpointwastodistinguishbetweenvisitorswhodidordidnotstayovernight
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• Itdefinedavisitoras"anypersonvisitingacountryotherthanthatinwhichhehashisusualplaceofresidence,foranyreasonotherthanfollowinganoccupation,remuneratedfromwithinthecountryvisited"
• Accordingly,atouristis"onethatmakesatour,onethattravelsfromplacetoplaceforpleasureorcultureandonethatstaysovernightusuallyataninnormotel"
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